Support and Information for Institutions

Support for Zetoc, including the Helpdesk and training materials, is provided by Mimas at the University of Manchester.

Contact Helpdesk

For information or advice on using the Zetoc service contact the Zetoc Helpdesk.

Helpdesk Hours: 09.00–17.00 weekdays (excluding bank holidays and the Christmas break)

Telephone: 0161 275 6109 (ask for Zetoc Support)

Fax: +44 (0)161 275 0637

Postal Address:
Zetoc Helpdesk
Mimas
The University of Manchester
Mezzanine Floor
Devonshire House
Oxford Road
Manchester M13 9PL

Feedback: If you would like to send us your comments or suggestions regarding the service, you can use a feedback form. You can also use this form to ask questions and report a problem.

Mailing List: There is a mailing list that all news and information/updates regarding the service is posted to - Mimas-Zetoc@jiscmail.ac.uk

Leaflets

Zetoc leaflets are normally available to order, however these are not available presently. You can downloaded and customise it for your institution if you wish.

Zetoc leaflet - PDF (updated October 2011)

Zetoc leaflet - PDF - local print version. (updated October 2011)

Zetoc leaflet - Word version. (updated November 2011)

Training Materials

We provide a range of training materials for use in local training sessions. All Materials are available online, as Word documents or PDF documents (for printing):

Zetoc Quick Reference Guide
(November 2011):

Zetoc Workbook
(November 2011):

Zetoc Presentation
(November 2009):

PPT 1.22 MB Training presentation

Training Sessions

Mimas, a national data centre supporting the Zetoc service, offer user training for Zetoc. Please contact the Zetoc helpdesk if you would like to discuss your requirements.